Latest Fines from Around the EU

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latest fines in EU 2019
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    UK‘s fines

    Information Commissioner (ICO)


    €110,390,200 – Marriott International, Inc

    Art. 32 GDPR

    Please note: This fine is not final but will be decided on when the company and other involved supervisory authorities of other member states have made their representations. The ICO issued a notice of its intention to fine Marriott International Inc which relates to a cyber incident which was notified to the ICO by Marriott in November 2018. GDPR infringements are likely to involve a breach of Art. 32 GDPR. A variety of personal data contained in approximately 339 million guest records globally were exposed by the incident, of which around 30 million related to residents of 31 countries in the European Economic Area (EEA). Seven million related to UK residents. It is believed the vulnerability began when the systems of the Starwood hotels group were compromised in 2014. Marriott subsequently acquired Starwood in 2016, but the exposure of customer information was not discovered until 2018. The ICO’s investigation found that Marriott failed to undertake sufficient due diligence when it bought Starwood and should also have done more to secure its systems.


    €204,600,000 – British Airways

    Art. 32 GDPR

    Please note: This fine is not final but will be decided on when the company and other involved supervisory authorities of other member states have made their representations. The ICO issued a notice of its intention to fine British Airways £183.39M for GDPR infringements which likely involve a breach of Art. 32 GDPR. The proposed fine relates to a cyber incident notified to the ICO by British Airways in September 2018. This incident in part involved user traffic to the British Airways website being diverted to a fraudulent site. Through this false site, customer details were harvested by the attackers. Personal data of approximately 500,000 customers were compromised in this incident, which is believed to have begun in June 2018. The ICO’s investigation has found that a variety of information was compromised by poor security arrangements at the company, including log in, payment card, and travel booking details as well name and address   information.

     SPAIN‘s fines

    Spanish Data Protection Authority (aepd)


    €5,000 – VODAFONE ESPANA, S.A.U.

    Art. 5 (1) d) GDPR

    The spanish telecommunications and informations agancy (SETSI) decided   Vodafone had to reimburse a customer for costs he was wrongfully charged for.   Nevertheless, Vodafone reported personal data of this respective customer to a solvency registry (BADEXCUG). The AEPD found this behaviour violated the   principle of accuracy.

     €250,000 – Professional Football League (LaLiga)

    Art. 5 (1) a), 7 (3) GDPR

    The national Football League (LaLiga) was fined for offering an app which once per minute accessed the microphone of users’ mobile phones in order to detect pubs screening football matches without paying a fee. In the opinion of the AEPD LaLiga did not adequately inform the users of the app about this practice. Furthermore, the app did not meet the requirements for withdrawal of consent.

     €60,000 – Debt collecting agency (GESTIÓN DE COBROS, YO COBRO SL)

    Art. 5 (1) f GDPR

    After the claimant did alledgedly not pay back a microcredit to an online credit agany, the claim was assigned to the debt collecting agancy. Subsequently, the latter startet sending emails not only to email addresses provided by the claimant but also to an institutional email address of his workplace accessible by any co-worker which was never provided by the claimant.

     €27,000 – VODAFONE ESPANA, S.A.U.

    Art. 5 (1) d GDPR

    Although the complainant (a former Vodafone customer) had requested  Vodafone to delete his data in 2015 and this request had been confirmed by the company, he received more than 200 SMS from the company from 2018  onwards. Following Vodafone’s statement, this happened because the   complainant’s mobile phone number was erroneously used for testing purposes   and accidentally appeared in various customer files belonging to other   customers than the complainant. Since the company agreed to both payment and admission of responsibility the fine was reduced in accordance with Spanish administrative law to EUR 27k.

     ROMANIA‘s fines

    Romanian National Supervisory Authority for Personal Data Processing   (ANSPDCP)



    Art. 32 GDPR

    The breach of data security was that a printed paper list used to check breakfast customers and containing personal data of 46 clients who stayed at the hotel’s WORLD TRADE CENTER BUCHAREST SA was photographed by unauthorized people outside the company, which led to the disclosure of the personal data of some clients through online publication. The operator of WORLD TRADE CENTER BUCHAREST SA has been sanctioned because it has not taken steps to ensure that data is not disclosed to unauthorized parties.


    €130,000 – UNICREDIT BANK SA

    Art. 25 (1) and Art. 5 (1) c) GDPR

    The fine was issued as a result of the failure to implement appropriate technical and organisational measures (related to (1) the determination of the processing means/operations, and (2) the integration the necessary safeguards) resulting in the online-disclosure of IDs and addresses (interla/external transactions) of 337,042 data subjects to their respective beneficiary (between 25.05.2018 -10.12.2018).

     PORTUGAL‘s fines

    Portuguese Data Protection Authority (CNPD)


    €400,000 – Hospital

    Art. 5 (1) f) GDPR, Art. 32 GDPR

    Investigation revealed that the hospital’s staff, psychologists, dieticians and other professionals had access to patient data through false profiles. The profile management system appeared deficient – the hospital had 985 registered doctor profiles while only having 296 doctors. Moreover, doctors had unrestricted access to all patient files, regardless of the doctor’s specialty.mSEPTEMBER 5, 2019

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